Privacy Policy

Last Updated: August 27, 2026

At WebXGrid, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, share, and safeguard personal information when you visit webxgrid.com, request a strategy call, inquire about Standard or Growth plans, or use our Website-as-a-Service.

1. Who We Are

WebXGrid provides subscription-based website design, hosting, maintenance, and related digital services for small businesses. For privacy questions, contact us at support@webxgrid.com.

2. Information We Collect

We may collect information you provide and information gathered automatically:

  • Lead & contact details: name, email, phone number, business name, message, selected plan (Standard or Growth), and optional add-ons
  • Project materials: logos, photos, service lists, and other content you share so we can design and launch your website
  • Billing information: payment details processed securely by third-party payment providers (we do not store full card numbers on our site)
  • Usage data: IP address, browser type, device information, pages visited, and approximate location used to display currency preferences
  • Preferences: theme (light/dark) and currency preference stored in your browser (for example, localStorage)

3. How We Use Your Information

We use the information we collect to:

  • Respond to strategy-call and package requests
  • Design, build, host, and maintain your website
  • Process subscriptions, upgrades, add-ons, and invoices
  • Provide support, updates, and service communications
  • Improve our marketing site experience and plan messaging
  • Display relevant pricing currency based on approximate location
  • Comply with legal obligations and prevent fraud or abuse

4. Information Sharing

We do not sell or rent your personal information. We may share data only when needed to operate our business:

  • With your consent
  • With trusted service providers (hosting, email, payment processors, analytics, or ad platforms) under appropriate safeguards
  • To comply with legal requirements or protect rights and safety
  • In connection with a business transfer (merger, acquisition, or asset sale)

5. Cookies & Local Storage

We use cookies and similar technologies as described in our Cookie Policy. This may include theme preference, currency preference, and essential site functionality. You can control cookies through your browser settings.

6. Data Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is 100% secure, but we work to reduce risk through secure hosting, access controls, and trusted payment processors.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, withdraw consent, or request a copy of your information. To exercise these rights, email support@webxgrid.com.

8. Children's Privacy

Our services are intended for business customers age 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.

9. Communications

By submitting a form or booking a call on our site, you consent to receive follow-up communications about your inquiry or subscription by email, phone, or SMS. You can unsubscribe from marketing emails anytime, reply STOP to SMS, or email us to withdraw consent.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. The "Last Updated" date at the top of this page will change when we do. Continued use of our site after an update means you accept the revised policy.

11. Contact

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