Terms of Service

Last Updated: August 27, 2026

These Terms of Service ("Terms") govern your use of WebXGrid's website and our Website-as-a-Service offerings, including Standard and Growth plans, add-ons, hosting, and maintenance. By using our site or Services, you agree to these Terms.

1. Acceptance of Terms

By requesting a strategy call, submitting a package form, subscribing to a plan, or otherwise using WebXGrid Services, you confirm that you are at least 18 years old (or the age of majority where you live) and that you agree to these Terms and our Privacy Policy.

2. Description of Services

WebXGrid provides subscription-based website design and ongoing care for small businesses. Depending on your plan, Services may include:

  • Custom website design and copywriting (Standard: up to 5 pages; Growth: up to 10 pages)
  • Hosting, SSL, and daily backups
  • On-page SEO and Google listing setup
  • Content updates (plan-dependent)
  • Growth extras such as custom logo, Google reviews display, live chat, directory listings, and priority support
  • Optional add-ons such as Extra Page, Booking Calendar, Online Store, and Ads Management

Typical launch timeline is about 5–7 business days after we receive needed content and approvals, as described in our Fulfillment Policy.

3. Plans, Pricing & Billing

  • Current published pricing applies: Standard from $39/month (yearly) or $49/month (monthly); Growth from $89/month (yearly) or $99/month (monthly), plus any selected add-ons
  • Services are billed in advance on a monthly or yearly cycle
  • Payments are processed by secure third-party payment providers
  • We may update prices with reasonable prior notice
  • Non-payment may result in suspension or termination of hosting and related Services
  • Currency shown on the marketing site is for display convenience and may differ from final billed currency

4. Your Responsibilities

You agree to:

  • Provide accurate business information and content needed to build your site
  • Respond to review requests in a timely manner
  • Ensure you have rights to any logos, images, copy, or trademarks you provide
  • Use the Services only for lawful business purposes

5. Acceptable Use

You may not use WebXGrid Services to:

  • Violate laws or regulations
  • Infringe intellectual property or privacy rights
  • Publish harmful, abusive, fraudulent, or illegal content
  • Attempt unauthorized access to systems or interfere with Services

6. Intellectual Property

  • You retain ownership of content you provide (logos, photos, business copy)
  • While your subscription is active, you may use the website we build for your business
  • WebXGrid retains ownership of our tools, templates, frameworks, and proprietary processes
  • On cancellation, we can provide site files on request as described in our Fulfillment Policy

7. Cancellation

Plans are flexible and may be cancelled according to the terms explained at signup. Upon cancellation, hosting and maintenance end at the close of the paid period unless otherwise agreed. Outstanding invoices remain due.

8. Service Availability

We aim for reliable uptime and ongoing maintenance, but we do not guarantee uninterrupted service. Scheduled or emergency maintenance may occur. Third-party platforms (maps, chat widgets, payment gateways, ad networks) are outside our full control.

9. Limitation of Liability

To the maximum extent permitted by law, WebXGrid is not liable for indirect, incidental, special, or consequential damages, including lost profits or data. Our total liability for any claim related to the Services is limited to the fees you paid to WebXGrid in the 12 months before the claim.

10. Indemnification

You agree to indemnify and hold harmless WebXGrid from claims arising from content you provide, your use of the Services, or your violation of these Terms or third-party rights.

11. Changes to Terms

We may update these Terms from time to time. The "Last Updated" date will change when we do. Continued use of the Services after updates constitutes acceptance of the revised Terms.

12. Contact

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